Refund policy
Last updated 03/24/2022.
Thank you for your purchase! If you are not completely satisfied with your purchase for any reason, you may return it to us for store credit or an exchange. Full refund will be given if you are not able to attend classes due to medical reasons. Please see below for more information on our return policy.
RETURNS
All returns must be postmarked within 15 days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, email info@thefitstudio.ca
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least 5 business days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company.
QUESTIONS
If you have any questions concerning our return policy, please contact us at: